Terms of service
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Who we are and who can use UnoQuote
UnoQuote is operated by Vallejo Legacy LLC in Litchfield Park, Arizona, United States, for U.S. business owners. You must be at least 18 and authorized to act for the business. Contact support@unoquotehq.com. These terms govern your use of UnoQuote; they do not replace your agreement with your own customers.
Your account and content
Provide accurate information, verify your email and keep your credentials secure. Use only logos and other content you have permission to use. You retain your rights in your content and authorize us to store, display and process it to provide and protect the service. Do not submit card numbers, government IDs, medical information, passwords or unnecessary sensitive information in forms or notes. Tell support promptly about suspected unauthorized access.
Estimates, quotes and customer payments
You control your prices, taxes, descriptions, service terms and customer communications, and must check each estimate or quote. Automatic estimates depend on the information entered and your settings. Customer acceptance does not itself schedule work or collect payment; whether it creates a contract depends on your terms and applicable law. Arrange service and any final agreement directly with the customer. UnoQuote does not guarantee bookings or sales. For this release, UnoQuote collects and organizes quote/order requests. A submitted request is not a confirmed booking. Each business confirms final pricing and availability and arranges payment directly with its customer, outside UnoQuote. UnoQuote does not provide customer checkout, invoices, payment links, payment tracking, refunds or payouts. This is separate from your own UnoQuote subscription.
Free trial
Your trial begins at account creation and ends after 14 days or 25 quotes/customer requests, whichever comes first. All Unlimited features are included within that allowance. No card is required and there is no automatic paid subscription. A request and its resulting quote count once; revisions and unissued drafts do not consume another use. After expiry, new work is restricted while existing records and export remain available during the retention period. Feedback is optional and does not promise custom development.
Monthly subscriptions
Prices are in USD: Basic $19 for 50 quotes/requests and 5 services; Pro $39 for 300 quotes/requests and 20 services; Unlimited $59 with no plan-based quote or service count cap. Existing Growth subscriptions keep their current terms; Growth is no longer offered for new subscriptions. Email alerts are included in all plans; text alerts are not offered. Each finite service limit also applies separately to extras. Unlimited does not mean unlimited email delivery, storage or custom work; reasonable security, request-size and per-document limits apply. The checkout identifies available plans, the recurring price, taxes and any adjustment before you subscribe. Paid plans renew monthly until canceled. Starting a paid plan starts billing immediately and ends the remaining trial. Finite quote allowances reset each billing period and do not roll over; no automatic overage charge applies.
Changing or canceling a plan
Use Plan & usage to manage your subscription through Stripe, or contact support if you cannot access it. Cancellation stops renewal and normally leaves access through the paid period. Upgrades and their charges are shown before confirmation; downgrades normally take effect at renewal. Existing service entries are preserved when downgrading, but additions above the new limit are restricted. Failed payments may restrict new work. Cancellation, a refund and deletion are separate actions. We will give advance notice of material price changes and obtain renewed agreement where required.
Refunds
Request a full refund within seven days of your first subscription payment, once per business. For an accidental renewal, request a refund within 48 hours if you have created no new quotes or customer requests in the renewed period. We correct duplicate or incorrect charges. We review significant service failures promptly and offer an appropriate refund for the affected period. Other cancellations normally receive no partial-month refund; applicable legal rights remain unaffected. Feedback is never required for an eligible refund. Approved refunds return to the original payment method without deducting our processing fees. See the Refunds & cancellation page for details.
Acceptable use and service access
Do not send spam, impersonate others, upload unlawful material, probe other accounts or interfere with security. We may restrict access reasonably to address misuse or security issues, and provide notice when appropriate. Features and availability may change; uninterrupted operation is not guaranteed. Nothing here excludes liability or rights that cannot lawfully be excluded. You remain responsible for your service work and customer relationships; UnoQuote remains responsible for its own obligations.
Data, ending service and updates
Our Privacy notice explains processing and requests. Canceled or expired accounts are intended to have 90 days to export customer/job content before deletion, subject to verified deletion requests, justified legal holds and required records. Routine backups are intended to expire within 30 days. Deletion does not remove copies in your or customers’ inboxes, exports or external payment services. You must cancel ongoing billing before account erasure. Material changes to these terms will be communicated and any required agreement obtained; the accepted version and time are recorded. Contact support with a dispute or request. No mandatory arbitration, exclusive venue or waiver of mandatory rights is imposed by this version.
Contact
Vallejo Legacy LLC
17558 W Palo Verde Drive, Litchfield Park, AZ 85340, United States
support@unoquotehq.com