Privacy notice
Checking the effective date…
Scope and responsibilities
Vallejo Legacy LLC operates UnoQuote. We use account, support and subscription data to run the service. Each service business determines how it uses its customers’ information; UnoQuote processes those service records to provide the tools to that business. Contact the service business about its work and customer records, or support@unoquotehq.com for UnoQuote privacy questions, including if you have no account.
What we collect and why
We process account email, a password verifier, business name/contact details, logo, services and prices; customer name, phone or email, job size, location, scheduling preferences and notes; quote versions and responses; subscription identifiers/status, usage, support requests, consent records and feedback. These support accounts, calculations, quote delivery, requested follow-up, billing, security and support. Do not enter medical or other unnecessary sensitive information. Catering requirements should be discussed directly with the service business. We do not need payment-card numbers in our forms.
Customer requests and communications
Submitting a request shares the entered contact and job details with the named service business so it can prepare an estimate and follow up about that request. This is not consent to unrelated marketing. Depending on the business’s settings, an estimate is shown immediately, emailed or reviewed by the owner. Quote links are private bearer links: someone with the link may view its contents. Do not post them publicly. They can be revoked; acceptance does not confirm payment or scheduling.
Providers and other disclosures
Cloudflare hosts the app and database; Resend delivers transactional emails; Stripe processes UnoQuote subscriptions; Google Workspace handles support email. Providers receive data needed for those functions and may process it in the United States or elsewhere under their service arrangements. Authorized operators can access operational records for support and security. We may disclose data when lawfully required or necessary to protect the service. We do not sell personal information or share it for cross-context behavioral advertising. We have not added advertising or external analytics trackers. External invoice/payment providers process customer payments separately under their own notices; UnoQuote does not store full payment-card numbers or confirm those job payments.
Cookies, browser storage and security
Necessary cookies maintain signed-in and demo sessions. Browser local storage remembers language; session storage temporarily recovers forms/drafts. Logout clears UnoQuote draft keys in that tab, but exported files and other tabs/devices need separate care. We record limited rate-limit/security data; infrastructure providers may process connection details. We use access controls, password hashing and encrypted transport, but cannot guarantee absolute security. Keep credentials and private quote links confidential.
Retention and deletion
We keep service records while needed for the account. The proposed operating schedule gives canceled/expired accounts 90 days to export customer/job content before deletion, with routine backups expiring within 30 days. Verified deletion requests may be handled sooner; records necessary for billing, disputes, fraud prevention or legal obligations are retained separately only as needed. We will explain applicable exceptions. Deletion work includes the application and review of provider/support copies; completion is not claimed merely because a case is closed. A backup restore must reapply deletion records before access resumes. Copies already exported or received by you, your customers or external payment providers are outside our direct control. Do not treat cancellation as immediate deletion.
Your requests and choices
Request access, correction or deletion at support@unoquotehq.com or through Plan & usage → Your data & privacy. We verify identity, authority and request scope before taking action. We aim to acknowledge within two business days and complete verified deletion requests within 30 days, explaining exceptions or delays; this does not extend a shorter applicable deadline. Contact support to question a decision or exercise applicable rights. We do not require buying a plan to request help. A customer without an account may contact support or the relevant business. Rights depend on location and circumstances.
Children and updates
UnoQuote is intended for adult U.S. business owners, not children. Do not submit children’s personal information. Contact support if it was submitted so we can assess removal. We identify the version/effective date and communicate material notice changes as appropriate. Using Spanish does not expand the initial geographic market. Neither language is intended to waive mandatory rights.
Contact
Vallejo Legacy LLC
17558 W Palo Verde Drive, Litchfield Park, AZ 85340, United States
support@unoquotehq.com